We want you to love your gear. If you’re not satisfied, we’re here to help.
Return Window:
You may return items within 3 days of delivery.
Eligibility for Return:
Items must be unused, in original packaging, and in sellable condition.
Proof of purchase (order confirmation or receipt) is required.
Certain items like opened electronics or used gear may not be eligible for return.
Return Process:
To initiate a return, please contact us with your order details. We will provide return instructions.
Return Shipping:
Customers are responsible for return shipping unless the item is defective or incorrect.
Refunds:
Once the returned item is received and inspected, we will notify you.
Refunds will be processed to the original payment method within 5–10 business days.
Shipping charges are non-refundable (unless due to our error).
Exchanges:
We offer exchanges for different sizes or items. Please contact our support team to arrange.
Join us in protecting the planet while satisfying your wanderlust. Our eco-friendly travel options prioritize sustainability without compromising on adventure. From eco-lodges to carbon-neutral transportation, we offer guilt-free travel experiences that support conservation efforts. Make a positive impact on the environment by choosing us for your next outdoor escapade!
© zairatours.com, All Rights Reserved.